What’s new
Every meaningful update to PestWarden Pro — new features and improvements, newest first.
v1.32.0October 9, 2026Latest
- NewEvery support ticket and idea now has a number, like PW-12. You’ll see it in Help & Support and at the start of every email about it, so it’s easy to point us to the right one.
v1.30.4October 3, 2026
- ImprovedWhen we answer one of your support tickets, the email now has our whole reply in it — and any screenshots — so you can read it without signing in. Reply to the email to answer back.
- NewEdit or delete an invoice. On the Invoices page, Edit changes the invoice number, amount, due date or status, and ✕ sends it to the Recycle Bin for 30 days. A paid invoice keeps its amount.
v1.27.2September 29, 2026
- ImprovedAutomatic reminders and notices now go out between 8 AM and 6 PM your time.
- NewA Manager role sits between Owner and Tech, and a Roles & permissions table on the Techs & Team page says in plain words what managers and techs can do — tick a box to grant it, untick to take it back. Billing, your payout account and support access always stay with you.
- ImprovedPaid-invoice alerts and overdue-invoice emails now also reach managers who handle invoices, and each person can switch the overdue email off for themselves.
- ImprovedOur replies to your feature requests can now include screenshots and PDFs too, which you can open from Help & Support.
v1.26.5September 25, 2026
- NewSupport replies can now include screenshots and PDFs, which you can open from Help & Support.
v1.26.0September 23, 2026
- NewClose your account from Settings whenever you like. Your subscription runs to the end of what you paid for, our emails stop, and your data is kept for 30 days — sign in during that time and one click reopens it exactly as you left it. Prefer it gone now? You can erase everything immediately instead.
v1.24.0September 18, 2026
- NewReply to any PestWarden Pro support email straight from your inbox — the answer lands on your ticket or idea under Help & Support, attachments noted, and we pick it up from there. No need to sign in to write back.
v1.23.0September 17, 2026
- NewYour client book keeps a mailing address — street, suite, city, state and ZIP. It is separate from the property, so paperwork can go somewhere the work does not, and it prints on the invoice under Billed to.
- NewYour own business address goes at the top of every invoice, under your name — so a customer paying by cheque can see where to send it. Fill it in under Settings.
- NewFlags on a client, visible on the list: Prefers mailed invoices, Do not email (quotes, invoices and on-my-way notes are all held until you untick it) and Key account.
- FixedThe Notes box on a dialog can no longer be dragged wider than the dialog itself.
v1.22.0September 17, 2026
- ImprovedYour ideas are private. Feature requests now go straight to us and stay between your account and the PestWarden Pro team — you see the ones you have sent, with our replies and where each one stands, and nobody else does. The shared board and its upvotes are gone.
- ImprovedSupport email goes to the person who wrote in, not to everyone on the account. If a teammate opens a ticket or posts an idea, our reply reaches them.
v1.21.0September 15, 2026
- NewA discount we offer you shows on your Billing page — what it is, what you would pay and how long you have — and applies itself at checkout or when you resume. Nothing to type, no code to lose.
- NewFeature requests get answered. When we reply to an idea on the board, the reply shows under it for every operator who voted and reaches you by email — so posting an idea is a conversation, not a message in a bottle.
v1.19.0September 14, 2026
- ImprovedSubscribing now lands you straight back in your unlocked workspace — with a little confetti — and the welcome walkthrough no longer restarts over the top of it.
- NewA confirmation email arrives when your subscription starts: what you’re paying, where to find your invoices, and how to cancel. Reply to it any time.
v1.18.2September 12, 2026
- FixedOld checkout links no longer restore cancelled subscriptions. Billing confirms your current subscription before showing success.
- FixedBooking confirmations and On my way messages accurately report email failures while keeping booking details available.
v1.18.1September 12, 2026
- FixedInvoices and booking deposits are marked paid only after the matching payment is confirmed.
- FixedQuote and invoice emails report failed sends accurately. Verification emails and quote approvals offer clear retry feedback.
- ImprovedFailed task saves restore the checkbox, and booking and account fields have accessible labels.
v1.18.0September 12, 2026
- FixedChanging your email now guides you through verification, and team invites continue directly to two-factor sign-in.
- FixedPassword recovery signs out existing sessions and retires old setup links. New backup codes are shown after verification, and email-code failures offer a way to retry.
- FixedService reports, invoice due dates and other calendar dates keep the correct day in your time zone. Prospect quotes retain their address.
- ImprovedOnline booking choices work with a keyboard, and two-factor setup keeps your existing backup codes without showing an empty list.
v1.17.0September 10, 2026
- NewQuotes and invoices now show whether the email was actually delivered, whether the customer opened the page, and when it bounced — with the mail server’s reason and what to do next. “Sent” only ever meant the relay took it.
- NewA customer whose email bounces is flagged on the Customers page and in their record. Nothing is emailed there until the address is corrected — texts, the quote link and the pay link still work — and saving a new address clears the flag.
- NewCampaigns show how many were delivered, bounced or clicked, and skip addresses that already bounced.
v1.16.0September 7, 2026
- FixedQuotes you send now carry the description you typed on every line. They were arriving at your customer with the ITEM column blank — just a quantity and a price.
- FixedAn invoice can no longer be created (and sent) for $0.00 from an empty Amount box, and “Log it” on an untouched product form can no longer file a 0 oz application on the chemical log. The form says which box needs filling, right on the box.
- FixedThe Outstanding total on Invoices read “$0.00” over a screen of open invoices when one of them had no amount on it. It adds up properly now.
- ImprovedBooking times read the way people say them: 8:00 AM, not 08:00. The greyed-out button names the one thing still missing (“Pick a time above”).
- ImprovedConfirmation emails and texts, invoice emails and the day-before reminder now write money and dates properly — “$149.00” and “Mon, Sep 8, 2026 at 8:00 AM”, in your currency and your time zone — and they are headed with YOUR business name, with PestWarden only as a small “powered by” line.
- ImprovedYour customer’s invoice page says “Awaiting payment” instead of “sent”, and lists the visits the invoice covers so they can see what they are paying for.
- FixedThe printed service report now dates itself “Sep 7, 2026” and prints application times as 7:22 PM, the same as every screen — it was writing 2026-09-07 and 19:22.
- ImprovedLists on a phone: the table scrolls on its own, so Status, Send and Mark paid are reachable and the panel heading and search box stay put.
- ImprovedEvery pop-up now behaves: the first box takes focus (your phone keyboard opens on it), Enter saves, Escape closes, and the page behind stops scrolling.
- FixedA visit whose day has passed is badged “overdue” on the Schedule instead of sitting quietly at the top of Upcoming, and Service Due books the service the plan actually promises rather than always a quarterly.
- ImprovedYour backup codes get their own screen at set-up, with Copy and Download and a tick to confirm you have them.
- ImprovedCustomers → Import shows what would land, the duplicates and the problem rows FIRST; the column mapping folds away. A file that is not a customer list is refused in one sentence instead of offering “Import 0 rows”.
- FixedOn a phone the website headline no longer cuts off mid-word, every menu link is reachable, Sign in is back on small screens, and the 404 page carries Sign in and Start free trial like every other page.
- FixedSigning up with a mistyped email address now says so, instead of “Please fill in all fields” over a form with every field filled.
- ImprovedOne word per thing: customers have properties, everywhere. Empty charts say what will fill them in, a device’s history shows the condition you picked, and a page that fails to load says why with a Try again button instead of sitting on “Loading…”.
v1.15.0September 7, 2026
- NewImport your customers, their service locations and their bait stations from a spreadsheet — Customers → Import. Drop in a CSV from whatever you use today, check the column mapping we guessed, look at exactly what would land (duplicates flagged, every problem row listed with its line number) and import. One row per service location; repeat the customer to add their second property.
- NewText messages. Connect your own Twilio account under Integrations and PestWarden texts your customers for you: service confirmations, “on my way” with your ETA, the day-before reminder (gates unlocked, pets inside) and the invoice with a pay link. Each one has its own switch under Settings → Text messages. You pay Twilio directly, your business name is on the message, and anyone who replies STOP is never texted again.
- NewGet paid on an invoice. “Send” emails your customer the invoice with a pay-by-card link — they pay on their phone, the money goes straight into your own Stripe account (no platform fee), and the invoice marks itself paid. Connect Stripe on the Booking & payments page; the same account already takes booking deposits.
- NewA monthly Service Due list: plan members whose last visit is older than their plan’s own interval and who have nothing on the schedule, with one-tap “book their visit”. Plans have always auto-invoiced every month — this is what makes sure the quarterly actually happens.
- NewA printable customer service report for any finished visit (📄 on the schedule and in My Day): products with EPA reg numbers, amounts, areas treated, the applicator and their licence, the time of application and the wind/temperature on outdoor work, plus station checks and the site inspection. Print it or save it as a PDF to leave with the customer.
- NewEvery application now records the time it went out, and an outdoor one takes an optional wind speed and temperature — stamped on the row the way the licence is, shown on the chemical log and in the CSV export. Several states ask for both on outdoor records.
- NewA five-step setup checklist on the dashboard for your first month — customer, property, first visit, product catalog, Stripe. Every step ticks itself from your own data; it disappears when you are done.
- FixedA card payment is never assumed. If your Stripe connection cannot actually take a charge yet, new bookings carry no deposit at all, the invoice page asks the customer to pay you directly, and nothing is ever marked paid without the money. Your deposit setting is left alone — reconnect the account and it picks up where it was.
- NewA day-before reminder to your customer (email, and by text if you have texting on) — once per visit, the night before. Switch it off per account under Settings.
v1.14.0September 7, 2026
- NewOur Privacy Policy and Terms of Service are published — pestwardenpro.com/privacy and /terms, linked from every page footer, the signup screen and the billing page.
- NewA time zone for your business (Settings → Company). My Day, Routes, the dashboard tiles, overdue invoices and your booking calendar all roll over at midnight where you work, instead of at UTC midnight — which in Florida was eight in the evening.
- FixedBait stations, traps and monitors are properly saved. Stations, their check history and their notes could be lost when the app was updated — they are stored durably now and survive every deploy.
- NewA device check-history export on the Devices page: every check in the last 90 days, by site and date — the station logbook an inspector or a commercial account’s auditor asks for. Your customers see the same logbook on their portal instead of a device count.
- ImprovedThe applicator’s licence number is stamped onto each chemical-log entry as it is recorded. Renaming or removing a tech no longer blanks the licence on their historical rows.
- ImprovedThe chemical log is tamper-evident. An application can no longer be quietly deleted — an owner voids it with a reason, the entry stays in the log, and the void is recorded. A finished visit that carries applications cannot be re-dated or deleted.
- ImprovedRetiring a service keeps its name on every past visit and chemical-log row instead of turning it into a slug.
- FixedMoney shows cents everywhere. A $45.50 job read “$46” on the schedule, on the invoice, on the printed PDF and on your customer’s portal.
- ImprovedTech accounts do what the Team page says they do. A tech works the day — My Day, the schedule, marking jobs done, notes, photos, readings, device checks and chemical applications, to-dos — and the server, not just the menu, keeps them out of quotes, invoices, reports, the tracker, equipment, settings and billing. Their first sign-in opens on My Day.
- ImprovedThe live demo seats everyone at once. Two people trying it at the same time no longer sign each other out.
- ImprovedUnsubscribe links now ask before they act. Corporate mail scanners follow every link in an email, which was quietly unsubscribing customers who never clicked — there is a confirm button now.
- ImprovedYour data is backed up every few minutes; hourly copies are kept for a day and daily copies for two weeks. Backups no longer contain sign-in sessions.
- ImprovedWhen a trial ends, the app says so plainly and takes you to Billing — there is no “Free plan” to be stranded on, and everything you set up is exactly where you left it. Subscribing clears the trial banner on the spot.
- ImprovedInvoice numbers never repeat, even after you delete one.
- FixedA mistyped amount, date or price is refused with a plain sentence instead of being stored — that is what turned a money tile into “$NaN”.
- FixedA page that does not exist now shows a real page with a way back, instead of a line of raw text. So does a portal or quote link that has expired.
- FixedChanging your sign-in email sends a code to the NEW address and only switches when you confirm it.
- FixedThe app opens instantly even when Google’s font service is slow — it used to sit blank waiting for it.
- FixedWide tables on a phone now show that they scroll, so the right-hand columns are findable.
v1.13.0September 5, 2026
- ImprovedCampaigns sent during a trial can no longer contain links — that is what a throwaway account is worth to a spammer, and it was the one gap left. Upgrade and campaigns go unlimited, links included.
v1.12.0September 5, 2026
- ImprovedEvery campaign email now carries a one-click unsubscribe link. A customer who uses it is skipped by your next campaign automatically — booking confirmations and receipts still reach them.
- ImprovedTurning two-factor off now asks for your password first, and a wrong sign-in code sends you back to the password after five tries. “Remember this computer” will ask for one more code the next time you sign in.
- FixedCancelling your subscription in the app now tells Stripe on the spot, and resuming does too — the flag and the billing can no longer disagree.
- FixedA campaign that has been sent can no longer be edited — start a new one instead.
v1.6.0August 27, 2026
- NewA free dilution & tank mix calculator at pestwardenpro.com/tools/dilution-calculator — read the rate off the label, get exactly how much concentrate goes in the tank. Handles per-gallon, percent-dilution and per-1,000 sq ft rates, liquid or dry, and warns you when a rate is small enough that an ounce cup cannot measure it. Free and open to anyone, no sign-in.
v1.5.0August 26, 2026
- ImprovedYour business name now sits under the logo at the top of the sidebar, so it says whose workspace you are in at a glance.
- ImprovedSigning out is a plain "Sign out" button in the bottom-left corner, instead of the small symbol it used to be.
- NewCollapse the sidebar to a slim icon rail when you want more room for the page — click Collapse under the logo. It remembers your choice on that device.
- ImprovedYour account lives in one place now — click the gear beside your name in the bottom-left corner for your email, password, two-factor codes and remembered computers. They are no longer buried halfway down Settings.
- ImprovedThe activity-sound bell moved down beside your name in the bottom-left corner, next to the gear that opens My Account — everything about you is in one place now.
v1.0.0August 24, 2026
- NewPestWarden Pro launch 🛡️ — customers & their properties, quarterly services that rebook themselves, day routes with one-tap optimizing, and a phone-friendly My Day view for your techs.
- NewThe chemical application log — every product you apply, captured at the door in seconds: product, EPA reg number, amount, dilution, method, target pest and areas. One tap exports the whole log to CSV for a state inspector or a commercial audit.
- NewBait stations, traps & monitors — number every device at a site, log each check (ok / activity / replaced), and hand commercial accounts an audit-ready logbook. Clients see the summary in their portal.
- NewService plans — Home Shield, Home Shield Plus and Commercial Shield (fully editable), auto-invoiced monthly. The classic “monthly billing, quarterly service” model, minus the spreadsheet.
- NewSite inspection scores — rate pest activity, entry points, sanitation and exclusion after each visit; every property builds a trend over time, and clients see the latest report in their portal.
- NewApplicator license tracking — each tech’s license number and expiry on file, stamped into the chemical log, with a dashboard heads-up 60 days before renewal.
- NewOnline booking with card deposits, “on my way” messages, quotes customers approve online, invoices, email campaigns, expenses & P&L, and equipment & maintenance tracking for the trucks and rigs.
- NewA private portal for every customer — upcoming visits, service history with products applied, invoices, quotes, and the device logbook, no login needed.
- NewSelf-service free trial, email + authenticator two-factor sign-in, automatic backups, Refer & Earn, and one flat $20/month price — everything included, unlimited techs.
Routine fixes and maintenance ship in between these releases — we only list the changes you’d actually notice.